10 Roles of a Manager

The Canadian academic, Henry Mintzberg published an empirical research involving, observing and analysing the activities of the Managers of five private and semi-public organizations, focusing on the day-to-day reality of Managerial behaviour. The study describes the work life of a Manager. Mintzberg then identified ten separate roles in Managerial work, each role defined as an organised collection of behaviours belonging to an identifiable function or position. They are,

1. FIGUREHEAD: The Manager performs ceremonial and symbolic duties as head of the organisation;
2. LEADER: Fosters a proper work atmosphere and motivates and develops subordinates;
3. LIASION: Develops and maintains a network of external contacts to gather information;
4. MONITOR: Gathers internal and external information relevant to the organisation;
5. DISSEMINATOR: Transmits factual and value based information to subordinates;
6. SPOKESPERSON: Communicates to the outside world on performance and policies.
7. ENTREPRENEUR: Designs and initiates change in the organisation;
8. DISTURBANCE HANDLER: Deals with unexpected events and operational breakdowns;
9. RESOURCE ALLOCATOR: Controls and authorises the use of organisational resources;
10. NEGOTIATOR: Participates in negotiation activities with other organisations and individuals.

He further grouped these roles into three subcategories: Interpersonal contact (1, 2, 3), Information processing (4, 5, 6) and Decision making (7-10).

Mintzberg also found that although individual capabilities influence the implementation of a role, it is the organisation that determines the need for a particular role, addressing the common belief that it predominantly a Manager’s skill set that determines success. Effective Managers develop protocols for action given their job description and personal preference, and match these with the situation at hand.

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26 Responses

  1. The answer Should be more big…..
    Its not sufficient for writing in exam.

  2. my question has been fully tackled

  3. Fantastic! Its al perfect brains big up to u guys u r helping many in so God shall increase nd sustain u stay blessed thanks a lot m equipped. Al finish my ABM assignment GLORY B TO GOD!.

  4. thank you so much i have satisfied by this information

  5. Big thanks to this site.now i cant see the answer to my home work.. huhuhu

  6. I’m quite convinced, its ok

  7. thanks a lot the your answers

  8. This answers have really quenched •̸Ϟÿ̲̣̣̣̥‎​​ thirst. Am so convinced  confidential now.Thanks a lot.

  9. What are the general role of a manager?

  10. THANK YOU YOU8 TRIED ALOT

  11. your roles of a manager are not enough,i was told to give 20 and you pasted 10

  12. very thanks

  13. Well sumerised, i like it.Slym EL.

  14. I HOPE THIS ANSWERS ARE THE ONE MY QUESTION REQUIRES. I THANK YOU VERY MUCH FOR HELPING US FIND ANSWER TO OUR PROBLEMS.

  15. thanks just needed to to beef up your points

  16. WHAT MANAGEMENT DOES?

  17. best wishes from tabitha

  18. those roles presented were okay but what ab out the roles of educational management

  19. Thnaks. This has really help.

  20. Thanks, I am finding this solution for my one exam preparation…
    But actually my wanting solution is 10 roles of the network manager…

    • Well, I would say, the post provides roles of a manager in general. Hence. it should apply to all kinds of manager including a network manager.
      If I were you, I would copy the post and paste it as my solution after modifying it a bit, here and there.
      Hope this helps.

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